CM.com
Breda, Netherlands (EU) · Founded 1999 · public
A conversational commerce and customer engagement platform offering business messaging across SMS, RCS, WhatsApp and other channels, plus voice, email and payments, via API and cloud apps.
messaging.dev Score
Overview
Company snapshot and where each provider is based.
| What it is | A conversational commerce and customer engagement platform offering business messaging across SMS, RCS, WhatsApp and other channels, plus voice, email and payments, via API and cloud apps. |
| Founded | 1999 |
| Ownership | public |
| Employees | 500-1,000 |
| HQ city | Breda |
| HQ country | Netherlands (EU) |
Channels
Which messaging channels each provider can send and receive on.
| SMS | Yes |
| MMS | No |
| RCS | Yes |
| Yes | |
| Viber | Yes |
| Facebook Messenger | Yes |
| Telegram | Yes |
| Apple Messages for Business | Yes |
| Voice | Yes |
| Yes |
Developer Experience
How quickly a developer can sign up and send a first message.
| Self-service onboarding | Yes |
| Free developer credit | No |
| Docs quality | high |
| Documentation | https://developers.cm.com/messaging/docs/introduction ↗ |
| SDKs | PHP, Java, Python, .NET, Node.js |
| Sandbox / test env | Yes |
| API types | REST, SMPP |
Data & Compliance
Data residency options and enterprise compliance certifications.
| EU data residency | Yes |
| US data residency | No |
| Choose region | No |
| GDPR | Yes |
| ISO 27001 | Yes |
| SOC 2 | No |
| HIPAA | No |
Data Retention
How long message content and metadata are stored, and whether that is configurable.
Not publicly documented in detail. CM.com states it hosts data in Europe and holds ISO 27001/27017/27018/27701 certifications; message content and metadata retention are governed by its privacy statement and per-customer data processing agreements rather than a single published fixed retention period.
Pricing & Credits
Pricing model and the cost of a first message.
| Pricing model | Pay-per-use (pay-as-you-go) charged per message with one fixed price per destination country, volume discounts above ~50,000 messages/month, and optional subscription tiers. |
| SMS starting price | Not published (per-country pay-per-use pricing requires selecting a region on the pricing page) |
| Free developer credit | No |
Reach & Reliability
Global coverage and delivery dependability.
| Countries covered | 0 |
| Direct operator connections | Yes |
| Published uptime SLA | No published SLA |
Company & Trust
Independent reviews and company profile.
| G2 rating | 4.8 |
| G2 reviews | 12 |
| Ownership | public |
| Employees | 500-1,000 |
Sources
Public references used for the values above, pending CM.com's confirmation.
Migration guides
Moving away from CM.com? Step-by-step guides: