Telnyx
Chicago, USA · Founded 2009 · private
Telnyx is a licensed telecom carrier offering a CPaaS platform with APIs for SMS, MMS, RCS, WhatsApp, voice, and email over its own private global IP network.
messaging.dev Score
Overview
Company snapshot and where each provider is based.
| What it is | Telnyx is a licensed telecom carrier offering a CPaaS platform with APIs for SMS, MMS, RCS, WhatsApp, voice, and email over its own private global IP network. |
| Founded | 2009 |
| Ownership | private |
| Employees | 201-500 |
| HQ city | Chicago |
| HQ country | USA |
Channels
Which messaging channels each provider can send and receive on.
| SMS | Yes |
| MMS | Yes |
| RCS | Yes |
| Yes | |
| Viber | No |
| Facebook Messenger | No |
| Telegram | No |
| Apple Messages for Business | No |
| Voice | Yes |
| Yes |
Developer Experience
How quickly a developer can sign up and send a first message.
| Self-service onboarding | Yes |
| Free developer credit | No |
| Docs quality | high |
| Documentation | https://developers.telnyx.com ↗ |
| SDKs | Node.js, Python, Ruby, Go, Java, .NET, PHP |
| Sandbox / test env | No |
| API types | REST, SMPP |
Data & Compliance
Data residency options and enterprise compliance certifications.
| EU data residency | Yes |
| US data residency | Yes |
| Choose region | Yes |
| GDPR | Yes |
| ISO 27001 | Yes |
| SOC 2 | Yes |
| HIPAA | Yes |
Data Retention
How long message content and metadata are stored, and whether that is configurable.
Telnyx follows a "Privacy by Design", minimal data-retention approach with customer-controlled retention policies, so message content and metadata retention can be configured by the customer. Its security-practices documentation states security logs are retained for 90 days; specific default retention periods for message content are not publicly documented in detail.
Pricing & Credits
Pricing model and the cost of a first message.
| Pricing model | Pay-as-you-go per message billed per message part, with volume discounts and custom contracts for high-volume customers. |
| SMS starting price | $0.004 per outbound SMS message part (US, plus carrier fees) |
| Free developer credit | No |
Reach & Reliability
Global coverage and delivery dependability.
| Countries covered | 130 |
| Direct operator connections | Yes |
| Published uptime SLA | 99.99% (SLA) |
Company & Trust
Independent reviews and company profile.
| G2 rating | 4.7 |
| G2 reviews | 525 |
| Ownership | private |
| Employees | 201-500 |
Sources
Public references used for the values above, pending Telnyx's confirmation.
- https://telnyx.com/pricing/messaging ↗
- https://developers.telnyx.com/docs/messaging/messages/send-message ↗
- https://telnyx.com/legal/technical-organizational-security-practices ↗
- https://telnyx.com/global-coverage ↗
- https://www.g2.com/products/telnyx-cpaas/reviews ↗
- https://www.crunchbase.com/organization/telnyx ↗
Migration guides
Moving away from Telnyx? Step-by-step guides:
Coming to Telnyx from another provider: