Bird
Amsterdam, Netherlands (EU) · Founded 2011 · private
Communications infrastructure platform (formerly MessageBird) providing unified APIs for email, SMS, WhatsApp and voice on a network that carries about 40% of the world's commercial SMS volume.
messaging.dev Score
Overview
Company snapshot and where each provider is based.
| What it is | Communications infrastructure platform (formerly MessageBird) providing unified APIs for email, SMS, WhatsApp and voice on a network that carries about 40% of the world's commercial SMS volume. |
| Founded | 2011 |
| Ownership | private |
| Employees | 500-1,000 |
| HQ city | Amsterdam |
| HQ country | Netherlands (EU) |
Channels
Which messaging channels each provider can send and receive on.
| SMS | Yes |
| MMS | No |
| RCS | No |
| Yes | |
| Viber | No |
| Facebook Messenger | No |
| Telegram | No |
| Apple Messages for Business | No |
| Voice | Yes |
| Yes |
Developer Experience
How quickly a developer can sign up and send a first message.
| Self-service onboarding | Yes |
| Free developer credit | Free email tier (1,000/month) |
| Docs quality | high |
| Documentation | https://bird.com/en-us/docs ↗ |
| SDKs | TypeScript, Python, Go |
| Sandbox / test env | Yes |
| API types | REST, SMTP |
Data & Compliance
Data residency options and enterprise compliance certifications.
| EU data residency | Yes |
| US data residency | Yes |
| Choose region | Yes |
| GDPR | Yes |
| ISO 27001 | Yes |
| SOC 2 | Yes |
| HIPAA | Yes |
Data Retention
How long message content and metadata are stored, and whether that is configurable.
Privacy statement: for telecom products (SMS, email, voice), metadata and traffic data are retained for 6 months after transmission, extended up to two years where local law requires; email message content is held for at most 72 hours.
Pricing & Credits
Pricing model and the cost of a first message.
| Pricing model | Usage-based transactional pricing with no platform or seat fees: volume-tiered email subscriptions (free tier, then e.g. $15/month for 50K emails) and published per-country per-message SMS rates; WhatsApp priced by destination country and message category. |
| SMS starting price | $0.0073 per message to US numbers (long code, toll-free and short code; carrier fees extra), per-country pricing grid published |
| Free developer credit | Free email tier (1,000/month) |
Reach & Reliability
Global coverage and delivery dependability.
| Countries covered | 150 |
| Direct operator connections | Yes |
| Published uptime SLA | 99.95% (legacy MessageBird SLA; current SLAs are per-service-plan in Order Form terms) |
Company & Trust
Independent reviews and company profile.
| G2 rating | 3.9 |
| G2 reviews | 73 |
| Ownership | private |
| Employees | 500-1,000 |
Sources
Public references used for the values above, pending Bird's confirmation.
Migration guides
Moving away from Bird? Step-by-step guides:
Coming to Bird from another provider: