Mitto
Zug, Switzerland · Founded 2013 · private
Swiss omnichannel CPaaS provider offering SMS, RCS, WhatsApp, Viber, Telegram, Facebook Messenger and voice messaging APIs for business communications.
messaging.dev Score
Overview
Company snapshot and where each provider is based.
| What it is | Swiss omnichannel CPaaS provider offering SMS, RCS, WhatsApp, Viber, Telegram, Facebook Messenger and voice messaging APIs for business communications. |
| Founded | 2013 |
| Ownership | private |
| Employees | 100-250 |
| HQ city | Zug |
| HQ country | Switzerland |
Channels
Which messaging channels each provider can send and receive on.
| SMS | Yes |
| MMS | No |
| RCS | Yes |
| Yes | |
| Viber | Yes |
| Facebook Messenger | Yes |
| Telegram | Yes |
| Apple Messages for Business | No |
| Voice | Yes |
| No |
Developer Experience
How quickly a developer can sign up and send a first message.
| Self-service onboarding | Yes |
| Free developer credit | No |
| Docs quality | med |
| Documentation | https://documentation.mitto.ch/ ↗ |
| SDKs | — |
| Sandbox / test env | Yes |
| API types | REST, SMPP |
Data & Compliance
Data residency options and enterprise compliance certifications.
| EU data residency | No |
| US data residency | No |
| Choose region | No |
| GDPR | Yes |
| ISO 27001 | Yes |
| SOC 2 | No |
| HIPAA | No |
Data Retention
How long message content and metadata are stored, and whether that is configurable.
Per-message retention of content (textRetention) and of the recipient number (toRetention) can be set per API request to Undefined, Retain, or Discard; no global retention duration is publicly documented. Per the privacy policy, account/registration data is kept until deletion is requested and contact-form data until the conversation ends.
Pricing & Credits
Pricing model and the cost of a first message.
| Pricing model | Pay-as-you-go — pay only for what you use with no contracts, plus volume discounts and custom plans via sales. |
| SMS starting price | Not published |
| Free developer credit | No |
Reach & Reliability
Global coverage and delivery dependability.
| Countries covered | 230 |
| Direct operator connections | Yes |
| Published uptime SLA | No published SLA |
Company & Trust
Independent reviews and company profile.
| G2 rating | 4.0 |
| G2 reviews | 2 |
| Ownership | private |
| Employees | 100-250 |
Sources
Public references used for the values above, pending Mitto's confirmation.
Migration guides
Moving away from Mitto? Step-by-step guides: