Comparison

Overview

Company snapshot and where each provider is based.

FieldMessenteSmstools
What it isEstonian omnichannel business messaging platform with a single API for SMS, WhatsApp, and Viber (plus RCS in select markets), reaching 197+ countries.Belgian business-messaging platform by Xtreme Internet Solutions offering an SMS gateway API, bulk SMS marketing software, WhatsApp Business API, voice messages and email-to-SMS with EU-only hosting.
Founded20132004
Ownershipprivateprivate
Employees11-501-10
HQ cityTallinnDilsen-Stokkem
HQ countryEstonia (EU)Belgium (EU)
What's the differenceSmstools edges ahead on the overall messaging.dev Score (56 vs 54). Messente is private and headquartered in Tallinn, Estonia (EU); Smstools is private and based in Dilsen-Stokkem, Belgium (EU).

Channels

Which messaging channels each provider can send and receive on.

FieldMessenteSmstools
SMSYesYes
MMSNoNo
RCSYesNo
WhatsAppYesYes
ViberYesNo
Facebook MessengerNoNo
TelegramNoNo
Apple Messages for BusinessNoNo
VoiceNoYes
EmailNoNo
What's the differenceThey share 2 channels. Messente additionally offers RCS, Viber, while Smstools additionally offers Voice.

Developer Experience

How quickly a developer can sign up and send a first message.

FieldMessenteSmstools
Self-service onboardingYesYes
Free developer creditFree test credits on signupFree test credit on sign-up
Docs qualityhighhigh
DocumentationOpen ↗Open ↗
SDKsPython, Node.js, PHP, Java, Ruby, C#PHP, Node.js, Python, Ruby, PowerShell
Sandbox / test envNoYes
API typesREST, SMPPREST, SMTP
What's the differenceOn SDKs, Messente adds Java, C#; Smstools adds PowerShell; Smstools offers Sandbox / test env, while Messente does not; on API types, Messente adds SMPP; Smstools adds SMTP.

Data & Compliance

Data residency options and enterprise compliance certifications.

FieldMessenteSmstools
EU data residencyYesYes
US data residencyNoNo
Choose regionNoNo
GDPRYesYes
ISO 27001YesNo
SOC 2NoNo
HIPAANoNo
What's the differenceMessente offers ISO 27001, while Smstools does not.

Data Retention

How long message content and metadata are stored, and whether that is configurable.

FieldMessenteSmstools
Retention policyNot publicly documented in detail for message content. Messente's data handling policy sets general retention of 1 year after contact without a business relationship or 2 years after the end of a business relationship; message data processed on customers' behalf is retained per each customer's Data Processing Agreement, with custom message retention periods offered as a feature. Data is stored only in EU data centres (Germany and Finland) with an EU-based, EU-owned cloud provider.Not publicly documented in detail. Smstools states all data is stored on servers located in Europe under GDPR-compliant processes, with AES-256 encryption at rest and TLS 1.3 in transit, and a Data Processing Agreement is available on request, but no specific message content/metadata retention periods are published.
What's the differenceMessente: Not publicly documented in detail for message content. Messente's data handling policy sets general retention of 1 year after contact without a business relationship or 2 years after the end of a business relationship; message data processed on customers' behalf is retained per each customer's Data Processing Agreement, with custom message retention periods offered as a feature. Data is stored only in EU data centres (Germany and Finland) with an EU-based, EU-owned cloud provider. Smstools: Not publicly documented in detail. Smstools states all data is stored on servers located in Europe under GDPR-compliant processes, with AES-256 encryption at rest and TLS 1.3 in transit, and a Data Processing Agreement is available on request, but no specific message content/metadata retention periods are published.

Pricing & Credits

Pricing model and the cost of a first message.

FieldMessenteSmstools
Pricing modelQuote-based commitment plans (Essential/Professional/Enterprise) pairing a monthly fee with per-country message prices for 25K+ monthly volumes, plus an SMS-only pay-as-you-go option with a minimum monthly spend of 500 euros.Pay-as-you-go per message with volume discounts; no subscription, setup fee or monthly minimum, with a personalised rate sheet issued on registration.
SMS starting priceNot published (per-country prices shown via on-site pricing calculator; quotes tailored by volume and market)From €0.025 per SMS to the USA (rates vary by destination country and volume)
Free developer creditFree test credits on signupFree test credit on sign-up
What's the differenceMessente and Smstools are closely matched on pricing & credits — no material differences in the tracked fields.

Reach & Reliability

Global coverage and delivery dependability.

FieldMessenteSmstools
Countries covered197200
Direct operator connectionsYesYes
Published uptime SLANo published SLA99.99% (uptime SLA)
What's the differenceSmstools leads on Countries covered (200 vs 197 for Messente).

Company & Trust

Independent reviews and company profile.

FieldMessenteSmstools
G2 rating5.00.0
G2 reviews20
Ownershipprivateprivate
Employees11-501-10
What's the differenceMessente leads on G2 rating (5 vs 0 for Smstools); Messente leads on G2 reviews (2 vs 0 for Smstools).

Still deciding? Read the quickstart guides: