Comparison
Overview
Company snapshot and where each provider is based.
| Field | Infobip | seven.io |
|---|---|---|
| What it is | Global omnichannel communications platform for SMS, WhatsApp, voice, email, and more | German CPaaS platform (formerly sms77) providing SMS, RCS, WhatsApp and voice APIs with data processed on German-hosted infrastructure. |
| Founded | 2006 | 2003 |
| Ownership | private | private |
| Employees | 3,000-5,000 | 2-10 |
| HQ city | Vodnjan | Kiel |
| HQ country | Croatia (EU) | Germany (EU) |
What's the differenceInfobip edges ahead on the overall messaging.dev Score (96 vs 42). Infobip is private and headquartered in Vodnjan, Croatia (EU); seven.io is private and based in Kiel, Germany (EU).
Channels
Which messaging channels each provider can send and receive on.
| Field | Infobip | seven.io |
|---|---|---|
| SMS | Yes | Yes |
| MMS | Yes | No |
| RCS | Yes | Yes |
| Yes | Yes | |
| Viber | Yes | No |
| Facebook Messenger | Yes | No |
| Telegram | Yes | No |
| Apple Messages for Business | Yes | No |
| Voice | Yes | Yes |
| Yes | No |
What's the differenceThey share 4 channels. Infobip additionally offers MMS, Viber, Facebook Messenger, Telegram, Apple Messages for Business, Email.
Developer Experience
How quickly a developer can sign up and send a first message.
| Field | Infobip | seven.io |
|---|---|---|
| Self-service onboarding | Yes | Yes |
| Free developer credit | Yes | €0.50 free test credit |
| Docs quality | high | high |
| Documentation | Open ↗ | Open ↗ |
| SDKs | Java, C#, Python, PHP, Go, Node.js | PHP, JavaScript, Python, Go, Ruby, .NET, Rust, Kotlin, Elixir, Swift |
| Sandbox / test env | Yes | Yes |
| API types | REST, SMPP, SMTP | REST, SMPP, SMTP |
What's the differenceOn SDKs, Infobip adds Java, C#, Node.js; seven.io adds JavaScript, Ruby, .NET, Rust, Kotlin, Elixir, Swift.
Data & Compliance
Data residency options and enterprise compliance certifications.
| Field | Infobip | seven.io |
|---|---|---|
| EU data residency | Yes | Yes |
| US data residency | Yes | No |
| Choose region | Yes | No |
| GDPR | Yes | Yes |
| ISO 27001 | Yes | Yes |
| SOC 2 | Yes | No |
| HIPAA | Yes | No |
What's the differenceInfobip offers US data residency, while seven.io does not; Infobip offers Choose region, while seven.io does not; Infobip offers SOC 2, while seven.io does not; Infobip offers HIPAA, while seven.io does not.
Data Retention
How long message content and metadata are stored, and whether that is configurable.
| Field | Infobip | seven.io |
|---|---|---|
| Retention policy | Infobip processes and retains message and traffic data to deliver messages and meet regulatory requirements; message content retention is limited and configurable for enterprise customers under a data-processing agreement. | Log files are stored only for the legally required period and subsequently anonymized, following a stated data-minimization principle; exact message-content retention periods are not publicly documented in detail. Processing runs on German/EU infrastructure ("Pure EU Routing") in ISO 27001-certified data centers, with an online-signable DPA available. |
What's the differenceInfobip: Infobip processes and retains message and traffic data to deliver messages and meet regulatory requirements; message content retention is limited and configurable for enterprise customers under a data-processing agreement. seven.io: Log files are stored only for the legally required period and subsequently anonymized, following a stated data-minimization principle; exact message-content retention periods are not publicly documented in detail. Processing runs on German/EU infrastructure ("Pure EU Routing") in ISO 27001-certified data centers, with an online-signable DPA available.
Pricing & Credits
Pricing model and the cost of a first message.
| Field | Infobip | seven.io |
|---|---|---|
| Pricing model | Primarily quote/contract-based (contact sales), with some pay-as-you-go options | Prepaid pay-as-you-go: top up account balance and pay per message sent, with no monthly fee or subscription required for API access. |
| SMS starting price | Not publicly listed (contact sales for a quote) | €0.075 per SMS (base rate incl. Germany and most EU countries); non-EU rates vary by country |
| Free developer credit | Yes | €0.50 free test credit |
What's the differenceInfobip and seven.io are closely matched on pricing & credits — no material differences in the tracked fields.
Reach & Reliability
Global coverage and delivery dependability.
| Field | Infobip | seven.io |
|---|---|---|
| Countries covered | 190 | 0 |
| Direct operator connections | Yes | No |
| Published uptime SLA | 99.99% | No published SLA |
What's the differenceInfobip leads on Countries covered (190 vs 0 for seven.io); Infobip offers Direct operator connections, while seven.io does not.
Company & Trust
Independent reviews and company profile.
| Field | Infobip | seven.io |
|---|---|---|
| G2 rating | 4.6 | 0.0 |
| G2 reviews | 300 | 0 |
| Ownership | private | private |
| Employees | 3,000-5,000 | 2-10 |
What's the differenceInfobip leads on G2 rating (4.6 vs 0 for seven.io); Infobip leads on G2 reviews (300 vs 0 for seven.io).
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